At LC Reed Studio, we offer digital products, marketing resources, and virtual services. Due to the nature of these products and services, all sales are final and non-refundable unless otherwise required by law.
Digital Products
Because digital products are delivered electronically and provide immediate access to downloadable or online materials, we do not accept returns, exchanges, or refund requests for digital products after purchase.
Please review the product description carefully before purchasing to make sure the product is right for you.
If you experience a technical issue accessing or downloading your purchase, please contact us. We’ll be happy to help resolve the issue.
Services
Payments made for virtual and done-for-you services are non-refundable.
Once a service has been purchased or work has begun, we are unable to offer returns, exchanges, or refunds. This includes one-time services, service packages, and ongoing or recurring services.
Purchasing a service reserves time in our schedule and may require planning, research, preparation, or other work before the final deliverable is completed.
Recurring Services
Recurring services are billed according to the terms provided at the time of purchase or outlined in your service agreement.
Canceling a recurring service does not provide a refund for payments already made or work already completed. Any applicable minimum commitment periods must be completed before cancellation takes effect.
Results
While our products and services are designed to help improve and simplify your marketing, specific results are not guaranteed.
Marketing performance can be influenced by many factors outside of our control, including algorithms, search trends, audience behavior, competition, platform changes, website performance, and implementation.
Questions or Purchase Issues
We want you to have a positive experience with LC Reed Studio. If you have a problem accessing a digital product, believe you were charged incorrectly, or have a question about your purchase, please contact us here.
We’ll be happy to help resolve legitimate purchase or access issues.
